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New Image College has developed this arrival guide for international students. The arrival guide is designed to support international student safe arrival and self-isolation/quarantine in preparation for study at New Image College while COVID-19 presents a risk to our community.
This guide will be updated regularly by New Image College to reflect changes in response to new information, updated procedures, or guidance from the Provincial Health Officer or the Ministry of Advanced Education, Skills and Training.
New Image College has dedicated employees available through phone, video-chat, email that has been enhanced to prepare for international student support during COVID-19.

Please note that the below information was deemed correct at the time of publication. Information is subject to change based on government travel advisories. Please review links to travel advisories often to be sure you have the most current and updated information. The New Image College arrival guide is broken into 6 categories:

  1. Overview
  2. Arriving in Canada by air
  3. Arriving in Canada by land
  4. Letter of Support to Study and Work (if applicable) issued by New Image College
  5. Checklists
  6. Related Links

1. Overview

Students entering Canada

To be able to enter Canada as a student, you must have a valid study permit or a letter of introduction that shows you were approved for a study permit.

Your travel to Canada may be considered essential (non-discretionary) if you have all the required documents (please check the Checklist section) and your DLI is on the approved list (New Image College is approved).

As a student, your travel to Canada won’t be considered essential (non-discretionary) if

  • your study program has been cancelled or suspended, or
  • you’re entering Canada for any reason other than to study.

No one should travel when sick. Commercial airline restrictions may also prevent you from boarding your plane if you’re sick.

While in Canada you must

  • wear a mask in any public setting where you can’t maintain physical distancing.
  • follow all public health guidelines for the municipality and province or territory in which you study.

When entering Canada, the border services officer greets you and will look at several factors, including.

  • your reason for travelling to Canada.
  • your ability to complete a 14-day quarantine period as soon as you arrive at your destination.
  • if you either
    • have time to complete your quarantine before you physically attend classes, or
    • can study online during your quarantine.

You will also be:

  • asked if you have a cough, fever or difficulty breathing.
  • asked to show proof of a negative COVID-19 molecular test result taken within 72 hours of your scheduled departure time.
  • required to acknowledge that you must:
    • quarantine for 14 days if you don’t have symptoms or
    • isolate for 14 days if you have symptoms.
  • asked if you have a suitable place to isolate or quarantine, where:
    • you’ll have access to basic necessities, including water, food, medication and heat during the winter months.
    • you won’t have contact with people who:
      • are 65 years or older.
      • have underlying medical conditions.
      • have compromised immune systems.
    • you won’t be in a group or community living arrangement such as:
      • industrial camps
      • student residences
      • construction trailers
      • residential or long-term care facilities
      • sharing a small apartment
      • living in the same household with large families or many people
      • having roommates who haven’t travelled with you that you can’t avoid
  • given instructions about the actions you must take under the emergency order and the penalties for non-compliance.

Students with symptoms

  • No one should travel when sick. Commercial airline restrictions may also prevent you from boarding your plane if you’re sick.
  • If you arrive in Canada with symptoms of COVID-19, let a border official know. A Government of Canada representative will then be contacted to assess your situation. If you need it, they’ll help you get medical care.
  • Foreign nationals won’t be allowed to enter Canada if they have COVID-19 or any symptoms of COVID-19.

 

Students entering Canada must:

  • provide traveller contact information through:
  • undergo screening by a border official.
  • answer any relevant questions:
    • when you arrive in Canada
    • during your 14-day period while in quarantine or isolation
  • stay in a hotel while waiting a negative result of their molecular test

 

Government of Canada representatives at Canadian ports of entry will:

  • administer the emergency orders on behalf of the Public Health Agency of Canada
  • assess your potential risks to public health under the Quarantine Act.
  • determine if you:
    • have suitable plans for quarantine or isolation.
    • need to be transferred to a designated quarantine facility if no other suitable options are available.
    • have no symptoms of COVID-19 and can continue domestic travel to your place of quarantine.

 

ArriveCAN app and website

Use the ArriveCAN app or website to speed up your arrival process in Canada and spend less time with border and public health officers. Submit your information easily and securely before arriving in Canada. Please see handouts and videos in the Related Links section.

 

Mandatory quarantine or mandatory isolation
Before travelling to Canada, all students must plan for your mandatory 14-day quarantine period, which starts on the date you arrive.

Government of Canada representatives will conduct health screenings at the time of entry to Canada and let you know if you need to quarantine or isolate.

If you don’t have COVID-19 symptoms, you must quarantine for 14 days while you’re still at risk of developing symptoms and infecting others.

Should you develop symptoms or test positive for COVID-19 during your 14-day quarantine, you must begin isolating for an additional 14 days from the date of your positive test result or onset of symptoms.

All students entering Canada, whether in mandatory quarantine or isolation, must:

  • arrange for a suitable place to quarantine or isolate, within your financial means.
  • go directly to your place of quarantine or isolation, without stopping anywhere.
  • wear a non-medical mask or face covering while travelling to the place where you will quarantine or isolate.
  • stay at your place of quarantine or isolation for 14 days (only leave to seek medical assistance if needed)
  • not use shared spaces such as courtyards, restaurants, gyms, or pools if you’re staying at a hotel or paid lodging.
  • not have any guests, even if you are outside and stay 2 metres apart from them.
  • monitor your health for symptoms of COVID-19.
  • follow all other guidance provided by your local public health authority.

 

You’re required to stay inside.

You’re strongly urged to make housing arrangements for quarantine or isolation before you arrive in Canada. A suitable place is one where you:

  • will not have contact with people who are vulnerable, such as those who:
    • are 65 years or older.
    • have underlying medical conditions.
    • have compromised immune systems.
  • are not in a group living environment, such as:
    • student residences
    • long-term care facilities
    • industrial camps
    • living in the same household with large families or many people where there’s close contact and you share common spaces.
  • can stay for at least 14 days (and possibly longer)
  • have access to necessities, including water, food, medication and heat during the winter months.

Before you travel, you must plan to quarantine or isolate in a suitable place. If you do not, you may be assessed further by a government representative at the border. Consider other options within your financial means, such as:

  • hotel
  • motel
  • other paid housing

After you arrive in Canada, a representative of the Government of Canada will call you to monitor compliance with your mandatory quarantine or isolation. We ask that you please answer calls from 1-888-336-7735.

 

During your quarantine

  • Go directly to your place of quarantine without delay and stay there for the duration of your quarantine.
  • Avoid stops and contact with others while in transit to quarantine:
    • Use a private vehicle if possible.
    • Remain in the vehicle as much as possible.
    • Wear a suitable non-medical mask at all times unless you are alone in a private vehicle.
  • Do not leave your place of quarantine unless it is for a medical emergency, an essential medical service to obtain a COVID-19 molecular test, or it is pre-authorized.
  • Do not have any guests even if you are outside.
  • Use only private outdoor spaces (i.e., balcony).
  • Do not use shared spaces such as lobbies, courtyards, restaurants, gyms, or pools.
  • Always practice physical distancing.
  • You must report through the ArriveCAN app, online at Canada.ca/ArriveCAN or call 1-833-641-0343:
    • You have reached your arrival at your place of quarantine within 48 hours after entering Canada.
    • Your COVID-19 symptom self-assessment every day until the end of your quarantine
  • If you used ArriveCAN to enter Canada, you must continue to use it to report your arrival and your daily COVID-19 symptom self-assessment (https://ca.thrive.health/covid19/en ) until the end of your quarantine or your first reporting of symptoms.
  • If you did not use ArriveCAN to enter Canada, call 1-833-641-0343 to report arrival and daily symptoms.
  • You must answer calls or visits from screening officers or peace officers.
  • You must PROVIDE proof of COVID-19 molecular test.
    • RETAIN a copy of the COVID-19 molecular test results for the 14-day period which begins on the day you enter Canada, or for the 14-day period that begins on the day on which you receive the evidence of that result.
    • PROVIDE that test result, upon request, to any official of the Government of Canada, peace officer, or of the government of a province or to the local public health authority of the place where you are located.

Your compliance with these requirements is subject to verification and enforcement.

You will be called from 1-888-336-7735 and will be visited by a screening officer or law enforcement to verify your compliance during your 14-day quarantine. You will receive calls with a pre-recorded messages and email reminders of your obligations.

 

Students who need medical testing or time-sensitive medical services while in quarantine or isolation

If you need to seek testing or time-sensitive medical services, you must:

  • immediately return to your place of quarantine or isolation location afterwards
  • wear a non-medical mask or face covering while in transit.

We also recommended that you contact your local public health authority and follow any additional instructions they provide.

If you start having symptoms of COVID-19, OR you receive a positive COVID-19 molecular test, you MUST:

  • Isolate yourself from others immediately for a period of 14 days that begins from the time you have developed symptoms or tested positive for COVID-19.
  • Follow the COVID-19 instructions of the local public health authority. The 14-day period starts again if you are in quarantine and during that period, you develop symptoms (e.g., a fever and cough or fever and difficulty breathing), test positive for COVID-19 or if you are exposed to another person who exhibits signs and symptoms or tests positive for COVID-19.

 

Compliance and enforcement

Violating any instructions provided to you when you entered Canada or failing to provide accurate information is an offence under the Quarantine Act and could lead to up to:

  • 6 months in prison and/or
  • $750,000 in fines

If you choose to break your mandatory quarantine or isolation, resulting in the death or serious bodily harm to another person, you could face:

  • a fine of up to $1,000,000 or
  • imprisonment of up to 3 years or
  • both

The Contraventions Act gives police (including the RCMP, provincial and local police) more power to enforce the Quarantine Act. They can issue tickets to people who don’t comply with the act or the emergency orders. Fines range from $275 to $1,000.

 

 

2. Arriving in Canada by air

Get informed

The Government of Canada has the best and most up to date information regarding border restrictions and procedures. Use the link below to get informed before coming to Canada.

https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

 

Plan you quarantine

Plan for your quarantine: as an international student, you must demonstrate that you have an adequate plan for quarantine. You are expected to make plans, within your own means, before travelling to Canada. Students who do not have an adequate plan may be denied entry into Canada. New Image College has compiled a list of accommodations supporting self-isolation:

Radisson Vancouver Airport
Price: $115 / night (room only). Minimum 14-day stay. $185 / night (with breakfast/lunch/dinner).
Details: Use PROMO code LANGARA to access rates while reserving on the website.
Make reservation

Holiday Inn Vancouver Airport – Richmond
Price: $139 / night. Minimum 14-day stay.
Details: Free shuttle service. Contact the hotel directly for details.
Make reservation

Sheraton Vancouver Wall Centre (Downtown Vancouver)
Price: $139 / night. Minimum 14-day stay.
Details: $200 in-room dining credit.
Make reservation

Westin Wall Centre (Vancouver Airport)
Price: $129 / night. Minimum 14-day stay.
Details: $200 in-room dining credit.
Make reservation 

Georgian Court
Price: $100 / night. Minimum 14-day stay.
Details: $40 per day for breakfast/lunch/dinner. 
Email for reservation: susan@georgiancourt.com

Hotel Blu
Price: $100 / night. Minimum 14-day stay.
Details: $40 per day for breakfast/lunch/dinner.
Email for reservation: susan@georgiancourt.com 

Hampton Inn Vancouver
Price: $129 / night. Minimum 14-day stay.
Details: $200 in-room dining credit.
Email for reservation: susan@georgiancourt.com 

GEC
Price: $1300 / 14-day stay for single or double
Details: Additional services available. Additional long-term stay options are available.
www.gecliving.com 
Contact: reservations@gecliving.com  

Please note that prices are subject to change without prior notice.

Some homestays also support quarantine. New Image College can assist you in finding a suitable homestay for you. If you are staying at a homestay, please request a letter from your host family explaining how they will support you and your stay through your 14-day self-isolation. Homestay host families may also provide transport from Vancouver International Airport to the place of quarantine.

 

Book your hotel for a 3-night stay upon arrival (mandatory)

You must reserve a government-authorized hotel for 3 nights prior to departure to Canada and stay in this government-authorized hotel while awaiting the results of the COVID-19 molecular test taken on arrival.

You will need to pay for the cost of the hotel stay, as well as all associated costs for food, security, transportation, and infection prevention and control measures.

You must present proof of having reserved and pre-paid for their accommodation through ArriveCAN.

You will still be required to complete the remainder of the mandatory 14-day quarantine after their mandatory hotel stopover (above section).

Hotel stopover bookings are managed by American Express Global Business Travel and available by phone only. To book your mandatory 3-night hotel stopover, call 1-800-294-8253.

You’ll be able to choose from the listed hotel locations and be required to provide:

  • name(s)
  • date(s) of birth
  • arrival city and date
  • payment information
  • special requests and accessibility concerns
  • pet information

You will receive email confirmation of your accommodation within 4 hours of booking.

Costs of these hotel stopovers may vary by location.

For a list of government-authorized hotels, please click here: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice/mandatory-hotel-stay-air-travellers/list-government-authorized-hotels-booking.html

 

Get a COVID-19 molecular test 72 hours before scheduled flight

Whether driving or flying, all travellers 5 years of age or older, regardless of citizenship, must provide proof of a valid COVID-19 molecular test result. Currently, proof of having a vaccine does not replace a valid test result.

You must:

  • take the test within 72 hours of your entry into Canada or your scheduled flight departure time.
  • provide one of the accepted types of tests, not an antigen test.
  • keep proof of your test results for the 14-day period that begins on the day you enter Canada.

These test methods are considered acceptable molecular tests:

  • PCR – Polymerase chain reaction
  • RT-PCR – reverse transcription real time PCR
  • Quantitative PCR (qPCR)
  • Nucleic acid test (NAT) or Nucleic acid amplification test (NAATs)
  • Reverse transcription loop-mediated isothermal amplification (RT-LAMP)
  • Isothermal amplification
  • Droplet digital PCR or digital droplet PCR (ddPCR)
  • RNA (Ribonucleic acid)
  • Ct (cycle threshold)
  • CRISPR
  • Sequencing
  • Next generational sequencing (NGS) or whole genome sequencing (WGS)
  • Oxford Nanopore sequencing (LamPORE)
  • Detection of the N gene
  • Detection of Orf1a/b
  • Detection of the S gene
  • Detection of the E gene
  • Detection of the RdRp gene

These tests use methods such as a nasopharyngeal (NP) swab, nose swab, or saliva sample. At this time, proof of having a vaccine will not replace a negative test result.

You must present a negative laboratory test (paper or electronic proof of result) which must include:

  • Name and date of birth
  • Name and civic address of the laboratory/clinic/facility that administered the test.
  • The date on which the test was conducted.
  • The method of test conducted (PCR or LAMP)
  • The test results.

You must show proof of your test results even if you:

  • have tested negative for COVID-19 before the 72-hour period.
  • have been vaccinated for COVID-19.
  • recovered from COVID-19 and no longer test positive.
  • recovered from COVID-19 and continue to test positive.

At this time, it is best if you make best efforts to have your test performed at a reputable laboratory or testing facility (i.e., one recognized by the local government or accredited by a third party, such as a professional organization or international standards organization).

 

 

Before departure

  • use ArriveCAN to enter your information.
  • have your ArriveCAN receipt and test result ready.

1. Complete the federal ArriveCAN application for approval before their return to B.C., or upon arrival.

Get your ArriveCAN APP download on your cellphone or PC

 

iPhone/APP store: https://apps.apple.com/ca/app/canarrive/id1505394667   

Android devices: https://play.google.com/store/apps/details?id=ca.gc.cbsa.coronavirus&hl=en_US

2. Submit your self-isolation plan. Your plan should be completed and submitted online before you arrive. A detailed online self-isolation plan must consider:

  • The location of your 14-day self-isolation
  • How you will travel to your isolation location
  • Arranging the necessary supports:
    • Food
    • Medications
    • Childcare
    • Cleaning supplies
    • Pet care
  • Social or family support

    Please see more information at the end of this document.

    https://travelscreening.gov.bc.ca/

    Note: In the first section of your B.C. Self-Isolation Plan, you must provide your address you will be staying for the next 14 days in Canada (your hotel of quarantine).

    Please also make sure to fill out the PDF “Support for Travellers Self-Isolation Plan” and carry it with you in case the CBSA officer at the airport request your plan.

    Please make sure to email a copy of your Support for Travellers Self-Isolation Plan  to Student Services studentservices@newimage.ca

    Travel tips

    • Wear a mask (and bring extra)
    • Practice social distancing (2 meters distance)
    • Wash hands frequently
    • Use hand sanitizer regularly and as necessary.
    • Sanitize personal space and high-touch areas such as seat belts and tray tables.
    • Minimize trips to the washroom (flush the toilet with the seat cover down)
    • Touch as few surfaces as possible
    • Keep your cell phone charged.
    • Bring some snacks as restaurants or stores may be closed.
    • Bring a refillable water bottle.
    • Avoid public transportation upon arrival.

     

    Upon arrival to Canada

    • Wear a mask.
    • Answer eligibility and health screening questions, including quarantine plans.
    • Provide required information and documents.
    • Take a COVID-19 molecular test.
    • Collect a test kit for use later during your quarantine.

    If you have symptoms or an unsuitable quarantine plan, your stay and arrival test will be at a designated quarantine facility.

     

    COVID-19 molecular test upon arrival

    International students entering Canada at the land border will be required to take a COVID-19 molecular test on arrival as well as toward the end of their 14-day quarantine. The Government of Canada will run 16 testing sites at ports of entry across Canada.

    You will be required to take this test before leaving the airport. You will also be provided with instructions on how to take another test toward the end of your quarantine period.

    Following the arrival test, you will need to go to your reserved hotel for 3 nights to await test results.

     

    Your 3-day quarantine in the government-authorized hotel

    1. Go to your pre-booked hotel to await results of your arrival test. The timing of your departure from the hotel and the place you will complete the rest of your quarantine period depend on the results of your arrival test.
    2. Receive the results of test conducted at the airport:
    • Negative test -> If you receive a negative result on your arrival test, you may be able to move to your place of quarantine. You must have a suitable plan for your quarantine.
    • Positive test -> If you receive a positive result on your arrival test, you will be relocated to a designated quarantine facility for the remainder of your 14 days of isolation.

     

    Traveling to your place of quarantine

    You must receive a negative result from your arrival test before continuing your trip from the hotel. Please be aware that you must go directly to your place of residence/quarantine for 14 days. Again, you must proceed directly to their pre-determined quarantine location, without planned or unplanned stops. Please make sure to wear a mask during transportation. Public transportation is not advised. While you travel, you must wear a non-medical mask and practice physical distancing at all times.

    Avoid stops and contact with others while in transit to quarantine:

    • Use a private vehicle if possible.
    • Remain in the vehicle as much as possible.
    • Always wear a suitable non-medical mask unless you are alone in a private vehicle.

    Options for transport to your place of quarantine in Metro Vancouver:

     


    Your remaining days in the place of quarantine

    Remember: you cannot leave your place of residence for 14 days. You can go outside if there is a yard or private area, but you cannot go shopping, visit other homes, or go out anywhere. You cannot:

    • Go out unless directed to do so (for example, to seek medical care with the use of appropriate infection prevention and control measures)
    • Go to school, work, or other public areas.
    • Not using public transportation

     

    Communication

    1. A New Image College representative will communicate with you during isolation will take place daily (at random times) through the New Image College’s COVID-19 Assessment daily that is sent to you via email. We will communicate frequently to check if you are:

    • Experiencing any COVID-19 Symptoms
    • General well-being
    • Compliance with quarantine requirements
    • Integrate you in the New Image College community culture while you are in quarantine.

    Be prepared to answer questions such as:

    • Are you experiencing any of the symptoms associated with COVID-19?
    • Any cold, flu, or COVID-19-like symptoms, even mild ones, such as fever, chills, cough or worsening of chronic cough, shortness of breath, sore throat, runny nose?
    • Any loss of sense of smell or taste?
    • Do you understand the quarantine requirements of the Quarantine Act?
    • Do you understand the consequences of non-compliance with quarantine requirements?
    • Are you having any difficulties maintaining compliance with quarantine requirements?
    • Have you left your hotel/accommodation in the past 24 hours?
    • Are you experiencing any issues with food and grocery delivery?
    • Are you able to access all the medication/medical care you need?
    • Is there any way the New Image College team can be of additional help to you?

     

    In the event of any compliance issues identified within the 14-day mandatory quarantine period, Student Services staff will immediately notify the Public Health Office through the local Vancouver Coastal Health Authority Office.  Guidance and/or requirements received from the Public Health Office will be immediately actioned.

     

    2. Use ArriveCAN or call 1-833-641-0343 to check-in the day after you enter Canada and to report symptoms daily. You will be contacted by Government of Canada and provincial or territorial officials

     

    Monitor your health

    You must monitor your health for 14 days. 
    Download the COVID-19 App and Daily Symptom TrackerThe symptoms of COVID-19 are like other respiratory illnesses including the flu and common cold. The most common symptoms of COVID-19 include:

    • Fever (see below)
    • Chills
    • Cough or worsening of chronic cough.
    • Shortness of breath
    • Sore throat
    • Runny nose
    • Loss of sense of smell or taste
    • Headache
    • Fatigue
    • Diarrhea
    • Loss of appetite
    • Nausea and vomiting
    • Muscle aches

     

    While less common, symptoms can also include:

    • Stuffy nose
    • Conjunctivitis (pink eye)
    • Dizziness, confusion
    • Abdominal pain
    • Skin rashes or discoloration of fingers or toes.

     

    Fever: Average normal body temperature taken orally is about 37°C.

    COVID-19 symptoms can range from mild to severe. Sometimes people with COVID-19 have a mild illness, but their symptoms may suddenly worsen in a few days.

    If you develop COVID-19 symptoms, you will be asked to use the Province’s COVID19 Support App and follow the resulting directions. New Image College Sickness Policy and Protocol will also apply. Transportation to a testing site will be arranged by New Image College. They will also be instructed to proceed directly from their quarantine location to the testing site and return without any planned or unplanned stops.

    You will also be required to follow Public Health guidelines based on the results of your test. It may mean that you will need to self-isolate for additional 14 days.

     

    Essentials

    During your 14-day isolation period, if you do not have assistance from your accommodation or host(s), there are various options to order food and other essential items online to be delivered. It is important to ensure you have enough food and supplies to last that will not go bad in the short term, because the demand for delivery has been on the rise, and delivery time slots may be limited and delivery times may be longer than expected.

    The following list includes some popular delivery services in the Metro Vancouver area and is not a comprehensive list. Some services will charge a delivery fee, and delivery times may be limited due to the high demand. The providers are listed as a resource for students looking for food delivery services. New Image College is not affiliated or endorsed by these companies and assumes no liability for any disputes arising from services listed here.

    Online ordering will not accept cash. Visa and MasterCard are the most common forms of payment.

    Groceries


    Meal delivery:

     

    Psychosocial and mental health needs of students

    New Image College recognizes the importance to promote and provide mental health support services and resources throughout this period as the physical, social, mental, and emotional health and wellbeing of students/faculty/staff may be impacted by COVID-19. We have put together a set of options for all:

    School Counsellor
    It is important to us that you succeed in your studies and career and we understand that the pressures of everyday life can be overwhelming at times. With that in mind, students and alumni can avail of on-campus confidential counseling courtesy of New Image College. Our counselor, Bill Dyck, is a registered clinical counselor who has over 45 years of experience in the field and is known for being skilled and easy to talk to. Speaking with a counselor can help clarify concerns or situations and open new ways of dealing with them. To book this complimentary service, please contact the Granville Campus’ Front Desk.

    Here2Talk: https://here2talk.ca/
    Connects students with mental health support when you need it. Through this program, all students currently registered in a BC post-secondary institution have access to free, confidential counseling and community referral services, conveniently available 14.7 via an app, phone, and web.

    Wellness Together Canada: https://ca.portal.gs/
    Get connected to mental health and substance use support, resources, and counseling with a mental health professional

     

     Testing to end your quarantine

    Toward the end of your quarantine, you will take another COVID-19 test, following the instructions provided to you. You will be required to stay in your place of quarantine until you receive a negative test result.

    If you receive a positive test result, you will be required to isolate for an additional 14-day period that begins on the day the test was taken. Upon receiving a positive test result, contact your local public health authority and follow their directions.

     

    Post-Quarantine

    At the end of the-day self-isolation you must:

    • Do a self-assessment on the COVID-19 Support app https://www.thrive.health/bc-covid19-app
    • Understand New Image College’s Sickness Policy, including the Daily Health Check, mandatory mask use, and temperature check.
    • Fill out a COVID-19 Compliance Form before entering New Image College.
    • Report any instances of exposure to, a positive test for, or suspected cases of COVID-19 after their quarantine period to Student Services studentservices@newimage.ca

    3. Arriving in Canada by land

    Get informed

    The Government of Canada has the best and most up to date information regarding border restrictions and procedures. Use the link below to get informed before coming to Canada.

    https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

    Plan you quarantine

    Plan for your quarantine: as a student, you must demonstrate that you have an adequate plan for quarantine. You’re expected to make plans, within your own means, before travelling to CanadaStudents who do not have an adequate plan may be denied entry into Canada. New Image College has compiled a list of accommodations supporting self-isolation:

    Radisson Vancouver Airport
    Price: $115 / night (room only). Minimum 14-day stay. $185 / night (with breakfast/lunch/dinner).
    Details: Use PROMO code LANGARA to access rates while reserving on the website.
    Make reservation
     

    Holiday Inn Vancouver Airport – Richmond
    Price: $139 / night. Minimum 14-day stay.
    Details: Free shuttle service. Contact the hotel directly for details.
    Make reservation
     

    Sheraton Vancouver Wall Centre (Downtown Vancouver)
    Price: $139 / night. Minimum 14-day stay.
    Details: $200 in-room dining credit.
    Make reservation
     

    Westin Wall Centre (Vancouver Airport)
    Price: $129 / night. Minimum 14-day stay.
    Details: $200 in-room dining credit.
    Make reservation 
     

    Georgian Court
    Price: $100 / night. Minimum 14-day stay.
    Details: $40 per day for breakfast/lunch/dinner. 
    Email for reservation: susan@georgiancourt.com 
     

    Hotel Blu
    Price: $100 / night. Minimum 14-day stay.
    Details: $40 per day for breakfast/lunch/dinner.
    Email for reservation: susan@georgiancourt.com 
     

    Hampton Inn Vancouver
    Price: $129 / night. Minimum 14-day stay.
    Details: $200 in-room dining credit.
    Email for reservation: susan@georgiancourt.com
     

    GEC
    Price: $1300 / 14-day stay for single or double
    Details: Additional services available. Additional long-term stay options are available.
    www.gecliving.com 
    Contact: reservations@gecliving.com 
     

    Please note that prices are subject to change without prior notice.

    Some homestays also support quarantine. New Image College can assist you in finding a suitable homestay for you. If you are staying at a homestay, please request a letter from your host family explaining how they will support you and your stay through your 14-day self-isolation. Homestay host families may also provide transport from Vancouver International Airport to the place of quarantine.

     

    Get a COVID-19 molecular test, taken in the US, 72 hours before arrival at the border

    Whether driving or flying, all travellers 5 years of age or older, regardless of citizenship, must provide proof of a valid COVID-19 molecular test result. At this time, proof of having a vaccine does not replace a valid test result.

    You must:

    • take the test in the US within 72 hours of your entry into Canada or your scheduled flight departure time.
    • provide one of the accepted types of tests, not an antigen test.
    • keep proof of your test results for the 14-day period that begins on the day you enter Canada.

    These test methods are considered acceptable molecular tests:

    • PCR – Polymerase chain reaction
    • RT-PCR – reverse transcription real time PCR
    • Quantitative PCR (qPCR)
    • Nucleic acid test (NAT) or Nucleic acid amplification test (NAATs)
    • Reverse transcription loop-mediated isothermal amplification (RT-LAMP)
    • Isothermal amplification
    • Droplet digital PCR or digital droplet PCR (ddPCR)
    • RNA (Ribonucleic acid)
    • Ct (cycle threshold)
    • CRISPR
    • Sequencing
    • Next generational sequencing (NGS) or whole genome sequencing (WGS)
    • Oxford Nanopore sequencing (LamPORE)
    • Detection of the N gene
    • Detection of Orf1a/b
    • Detection of the S gene
    • Detection of the E gene
    • Detection of the RdRp gene

    These tests use methods such as a nasopharyngeal (NP) swab, nose swab, or saliva sample. At this time, proof of having a vaccine will not replace a negative test result.

    You must present a negative laboratory test (paper or electronic proof of result) which must include:

    • Name and date of birth
    • Name and civic address of the laboratory/clinic/facility that administered the test.
    • The date on which the test was conducted.
    • The method of test conducted (PCR or LAMP)
    • The test results.

    You must show proof of your test results even if you:

    • have tested negative for COVID-19 before the 72-hour period.
    • have been vaccinated for COVID-19.
    • recovered from COVID-19 and no longer test positive.
    • recovered from COVID-19 and continue to test positive.

    At this time, your should make your best efforts to have your test performed at a reputable laboratory or testing facility (i.e., one recognized by the local government or accredited by a third party, such as a professional organization or international standards organization).

     

    Before departure

    • use ArriveCAN to enter your information.
    • have your ArriveCAN receipt and test result ready.

    1. Complete the federal ArriveCAN application for approval before their return to B.C., or upon arrival. 

    Get your ArriveCAN APP download on your cellphone or PC

     

    iPhone/APP store: https://apps.apple.com/ca/app/canarrive/id1505394667   

    Android devices: https://play.google.com/store/apps/details?id=ca.gc.cbsa.coronavirus&hl=en_US

     

    2. Submit your self-isolation plan. Your plan should be completed and submitted online before you arrive. A detailed online self-isolation plan must consider:

    • The location of your 14-day self-isolation
    • How you will travel to your isolation location
    • Arranging the necessary supports:
      • Food
      • Medications
      • Childcare
      • Cleaning supplies
      • Pet care
    • Social or family support

    Please see more information at the end of this document.

    https://travelscreening.gov.bc.ca/

     

    Note: In the first section of your B.C. Self-Isolation Plan, you must provide your address you will be staying for the next 14 days in Canada (your hotel of quarantine).

    Please also make sure to fill out the  PDF “Support for Travellers Self-Isolation Plan” and carry it with you in case the CBSA officer at the airport request your plan.

    Please make sure to email a copy of your Support for Travellers Self-Isolation Plan  to Student Services studentservices@newimage.ca

     

    Upon arrival to Canada

    • Wear a mask.
    • Answer eligibility and health screening questions, including quarantine plans.
    • Provide required information and documents.
    • Take a COVID-19 molecular test.
    • Collect a test kit for use later during your quarantine.

    If you have symptoms or an unsuitable quarantine plan, your stay and arrival test will be at a designated quarantine facility.

     

    COVID-19 molecular test upon arrival

    International students entering Canada at the land border will be required to take a COVID-19 molecular test on arrival as well as toward the end of their 14-day quarantine. The Government of Canada will run 16 testing sites at ports of entry across Canada.

    You will be required to take this test before leaving the airport. You will also be provided with instructions on how to take another test toward the end of your quarantine period.

     

    Traveling to your place of quarantine

    Please be aware that you must go directly to your place of residence/quarantine for 14 days. Again, you must proceed directly to their pre-determined quarantine location, without planned or unplanned stops. Please make sure to wear a mask during transportation. Public transportation is not advised. While you travel, you must wear a non-medical mask and practice physical distancing at all times.

    Avoid stops and contact with others while in transit to quarantine:

    • Use a private vehicle if possible.
    • Remain in the vehicle as much as possible.
    • Wear a suitable non-medical mask at all times unless you are alone in a private vehicle.

    Options for transport to your place of quarantine in Metro Vancouver:

     

    Your quarantine
    Remember: you cannot leave your place of residence for 14 days. You can go outside if there is a yard or private area, but you cannot go shopping, visit other homes, or go out anywhere. You cannot:

    • Go out unless directed to do so (for example, to seek medical care with the use of appropriate infection prevention and control measures)
    • Go to school, work, or other public areas.
    • Not using public transportation

     

    Communication

    1. A New Image College representative will communicate with you during isolation will take place daily (at random times) through the New Image College’s COVID-19 Assessment daily that is sent to you via email. We will communicate frequently to check if you are:

    • Experiencing any COVID-19 Symptoms
    • General well-being
    • Compliance with quarantine requirements
    • Integrate you in the New Image College community culture while you are in quarantine.

    Be prepared to answer questions such as:

    • Are you experiencing any of the symptoms associated with COVID-19?
    • Any cold, flu, or COVID-19-like symptoms, even mild ones, such as fever, chills, cough or worsening of chronic cough, shortness of breath, sore throat, runny nose?
    • Any loss of sense of smell or taste?
    • Do you understand the quarantine requirements of the Quarantine Act?
    • Do you understand the consequences of non-compliance with quarantine requirements?
    • Are you having any difficulties maintaining compliance with quarantine requirements?
    • Have you left your hotel/accommodation in the past 24 hours?
    • Are you experiencing any issues with food and grocery delivery?
    • Are you able to access all the medication/medical care you need?
    • Is there any way the New Image College team can be of additional help to you?

     In the event of any compliance issues identified within the 14-day mandatory quarantine period, Student Services staff will immediately notify the Public Health Office through the local Vancouver Coastal Health Authority Office.  Guidance and/or requirements received from the Public Health Office will be immediately actioned.

     2. Use ArriveCAN or call 1-833-641-0343 to check-in the day after you enter Canada and to report symptoms daily. You will be contacted by Government of Canada and provincial or territorial officials

     

    Monitor your health

    You must monitor your health for 14 days. 
    Download the COVID-19 App and Daily Symptom TrackerThe symptoms of COVID-19 are like other respiratory illnesses including the flu and common cold. The most common symptoms of COVID-19 include:

    • Fever (see below)
    • Chills
    • Cough or worsening of chronic cough.
    • Shortness of breath
    • Sore throat
    • Runny nose
    • Loss of sense of smell or taste
    • Headache
    • Fatigue
    • Diarrhea
    • Loss of appetite
    • Nausea and vomiting
    • Muscle aches

     

    While less common, symptoms can also include:

    • Stuffy nose
    • Conjunctivitis (pink eye)
    • Dizziness, confusion
    • Abdominal pain
    • Skin rashes or discoloration of fingers or toes.

     

    Fever: Average normal body temperature taken orally is about 37°C.

    COVID-19 symptoms can range from mild to severe. Sometimes people with COVID-19 have a mild illness, but their symptoms may suddenly worsen in a few days.

    If you develop COVID-19 symptoms, you will be asked to use the Province’s COVID19 Support App and follow the resulting directions. New Image College Sickness Policy and Protocol will also apply. Transportation to a testing site will be arranged by New Image College. They will also be instructed to proceed directly from their quarantine location to the testing site and return without any planned or unplanned stops.

    You will also be required to follow Public Health guidelines based on the results of your test. It may mean that you will need to self-isolate for additional 14 days.

     

    Essentials

    During your 14-day isolation period, if you do not have assistance from your accommodation or host(s), there are various options to order food and other essential items online to be delivered. It is important to ensure you have enough food and supplies to last that will not go bad in the short term, because the demand for delivery has been on the rise, and delivery time slots may be limited and delivery times may be longer than expected.

    The following list includes some popular delivery services in the Metro Vancouver area and is not a comprehensive list. Some services will charge a delivery fee, and delivery times may be limited due to the high demand. The providers are listed as a resource for students looking for food delivery services. New Image College is not affiliated or endorsed by these companies and assumes no liability for any disputes arising from services listed here.

    Online ordering will not accept cash. Visa and MasterCard are the most common forms of payment.

    Groceries


    Meal delivery:

     

    Psychosocial and mental health needs of students

    New Image College recognizes the importance to promote and provide mental health support services and resources throughout this period as the physical, social, mental, and emotional health and wellbeing of students/faculty/staff may be impacted by COVID-19. We have put together a set of options for all:

    School Counsellor
    It is important to us that you succeed in your studies and career and we understand that the pressures of everyday life can be overwhelming at times. With that in mind, students and alumni can avail of on-campus confidential counseling courtesy of New Image College. Our counselor, Bill Dyck, is a registered clinical counselor who has over 45 years of experience in the field and is known for being skilled and easy to talk to. Speaking with a counselor can help clarify concerns or situations and open new ways of dealing with them. To book this complimentary service, please contact the Granville Campus’ Front Desk.

    Here2Talk: https://here2talk.ca/
    Connects students with mental health support when you need it. Through this program, all students currently registered in a BC post-secondary institution have access to free, confidential counseling and community referral services, conveniently available 14.7 via an app, phone, and web.

    Wellness Together Canada: https://ca.portal.gs/
    Get connected to mental health and substance use support, resources, and counseling with a mental health professional

     

    Testing to end your quarantine

    Toward the end of your quarantine, you will take another COVID-19 test, following the instructions provided to you. You will be required to stay in your place of quarantine until you receive a negative test result.

    If you receive a positive test result, you will be required to isolate for an additional 14-day period that begins on the day the test was taken. Upon receiving a positive test result, contact your local public health authority and follow their directions.

     

    Post-Quarantine

    At the end of the-day self-isolation you must:

    • Do a self-assessment on the COVID-19 Support app https://www.thrive.health/bc-covid19-app
    • Understand New Image College’s Sickness Policy, including the Daily Health Check, mandatory mask use, and temperature check.
    • Fill out a COVID-19 Compliance Form before entering New Image College.
    • Report any instances of exposure to, a positive test for, or suspected cases of COVID-19 after their quarantine period to Student Services studentservices@newimage.ca

    4. Letter of Support to Stufy and Work (if applicable) issued by New Image College

    In addition to all necessary documents that you will need to present at the border (Letter of Acceptance and Work Letter, if applicable – please check the Checklist section for more information), New Image College also provided a Letter of Support to Study and Work for you to present at the border. This letter states that New Image College students are required to participate in presential classes and/or comply with their Co-Op term during Pacific Time Zone working hours.

    Before providing students with their letter of support, the New Image College’s Student Services department requires students to submit the following:

    1. A copy of your valid Study Permit OR a copy of the initial study permit approval issued before the relevant issue date.
    2. A copy of their self-isolation plan, including suitable accommodation for your quarantine information (pdf document provided from the BC government website. https://www2.gov.bc.ca/assets/gov/health-safety/support_for_travellers_print.pdf
    3. A copy of the purchased medical insurance for the 90-day waiting period.
    4. The flight information and the planned travel date
    5. If arriving by air, the 3-night hotel booking confirmation.

    * Student Services will offer guidance to international students and identify the consequences related to any potential compliance concerns.
    ** Please note that individual travel plans are reviewed by New Image College to ensure suitable accommodations have been obtained.  
    ***Please contact us at studentservices@newimage.ca if you need more information about medical insurance.

     

    Sample Letter

     

    Date

    Immigration, Refugees and Citizenship Canada (IRCC)

    Canada Border Services Agency (CBSA)

    Student First Name: ___________________
    Student Last Name:   ___________________
    Student Number:  XXXXX
    Date of Birth:  YYYY.MM.DD
    Program Name:   ___________________
    Program Length (weeks):   ______ weeks
    Program Dates:  YYYY.MM.DD to YYYY.MM.DD
    Co-Op Study Period Dates: YYYY.MM.DD to YYYY.MM.DD

    Co-Op Work Period Dates: YYYY.MM.DD to YYYY.MM.DD

    Letter of Support for Study and Work in Canada

    Dear IRCC or CBSA Officer,

    I am writing this letter to confirm that __________ is a student admitted to New Image College in Vancouver, British Columbia (BC), Canada. 

    __________has been admitted to the __________program with the start date of YYYY.MM.DD

    New Image College is an institution that has a COVID-19 readiness plan approved by BC.

    __________has been issued an approval letter on YYYY.MM.DD ,UCI is #_________ ,Application number is #_______

    New Image College is in Vancouver, BC and students are required to participate in presential classes and/or comply with their Co-Op term during Pacific Time Zone working hours.

    In order to successfully complete the program and obtain the ___________ Diploma it is essential that the student complete the co-op term as an essential and integral part of their program of study.

    __________will be arriving in Canada via __________ flight #__________. The flight is coming from __________to Vancouver, scheduled to arrive on YYYY.MM>DDD at __________at YVR.
    __________is aware and is expected to comply with all travel requirements including a quarantine plan.
    New Image College is prepared to support the student, with their plan, upon arrival in Canada. It is our understanding that, in accordance with IRCC, a border services officer will make a final decision on the student’s eligibility to enter Canada at the Canadian port of entry.

    If you have any further questions with regards to the student’s admission or program, please contact me directly at 604-685-8807 or ana@newimage.ca.

    Yours truly,

    Ana Fleming

    Administrative Officer – Student Services

    New Image College (DLI# 019274696442)  studentservices@newimage.ca – 604-685-8807

    5. Checklists

    This checklist is to ensure that you are prepared to travel to Canada.

    Before Arrival

    □ Check for providing or territorial restrictions https://travel.gc.ca/travel-covid/travel-restrictions/provinces
    □ Assess your quarantine plan before you travel https://travel.gc.ca/travel-covid/travel-restrictions/isolation
    □ Get your pre-entry COVID-19 test https://travel.gc.ca/travel-covid/travel-restrictions/flying/covid-19-testing-travellers-coming-into-canada#getting-tested
    □ Reserve your 3-night hotel stop over, if arriving by air https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice/mandatory-hotel-stay-air-travellers.html
    □ Use ArrivaCAN to submit your travel and quarantine plans https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/arrivecan.html#a3

     

    Boarding your flight
    □ Have your ArriveCAN receipt and pre-entry test results ready
    □ Check the requirements for boarding a flight to Canada
    https://travel.gc.ca/travel-covid/travel-restrictions/flying#health-check

    Arriving in Canada

    □ Make sure to gather all necessary documents to present at the port of entry for assessment by a Border Services Officer:

    □ Have your ArriveCAN receipt
    □ Your negative test results
    □ Support for Travellers Self-Isolation Plan BC
    □ Your quarantine plan, including confirmation of your 3-night government-authorized hotel  booking, if arriving my air.
    □ Study and Work Permit approvals or letters
    □ Letter of Acceptance 
    □ Work Letter (if applicable)
    □ Letter of Support for Travel to Canada
    □ Support for Travellers Self-Isolation Plan BC
    □ Proof of financial support (the same you used when applying for your permits)

    □ Take a test on arrival.
    □ Go to your pre-booked hotel for up to 3-nights to wait results from your arrival test, if arriving by air or go straight to your place of quarantine if arriving by land.

    6. Related Links

     

    Header photo by Kelly Sikkema on Unsplash