ESTEE LAUDER COUNTER MANAGER, (HUDSON’S BAY)
JOB DESCRIPTION
What This Position is All About
You are a friendly, customer-focused individual who understands the importance of always being ready to serve the customer. You are a team player who has earned the respect of your peers through commitment, partnership and effective communication. You organize and prioritize your workload in a way that always puts the customer first and delivers the operational standards that are required. In a dynamic fast-paced environment you are self-motivated, adaptable and decisive ensuring the best outcome for the customer and the business.
Who You Are:
- Acts with customers in mind, great networking and relationship management.
- Puts the needs of internal and external customers first. Seeks customer information when improving products and services.
- Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others
- Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective.
You Also Have:
- Knowledge of skin/body care treatments with 2-5 years of work experience in Cosmetics
- Certified Make-up Artist
- Must have experience in a commission and clientele selling environment
- Full flexibility with schedule (including evenings and weekends)
As The Counter Manager of Cosmetics, You Will:
-
Analyze business metrics to develop action plans that address opportunities and positively impact the business
-
Build your client base through the Preferred Customer Program
-
Observe staff on the selling floor and their interaction with customers, co-workers and overall customer service level
-
Achieve daily / weekly / monthly sales goals based on the department’s goal and are expected to track their sales
-
Deliver World-class service through client communication, product knowledge, fashion direction and solution-based selling at the highest-level
-
Work with Vendor Partners to maximize sales opportunities through suggestive selling, store events / seminars and wardrobe clients
How Often You May Travel:
-
NA
Your Life and Career at HBC:
-
Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
-
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
-
A culture that promotes a healthy, fulfilling work/life balance
-
Benefits package for all eligible full-time employees (including medical, vision and dental).
-
An amazing employee discount
Thank you for your interest with HBC. We look forward to reviewing your application.
APPLY NOW
https://www.careersathudsonsbay.com/en/job/210007BZ/Estee_Lauder_Counter_Manager%2C_%28Hudson%27s_Bay%29?src=JB-10060
Job Features
| Job Category | Fashion & Makeup |