Medical Spa Aesthetic Receptionist

Full Time
Downtown Vancouver
Posted 2 years ago

Client Care Coordinator/Medical Spa Aesthetic Receptionist
Yaletown Laser Centre is seeking a Full time experienced front desk client care & sales coordinator who is passionate about working in the medical aesthetics industry to join our team.

  • The ideal candidate would have the ability to multitask, work independently and supportively in a fast-paced environment.
  • Highly motivated to create the upmost exceptional 5 star client care and service.
  • Have an eye for detail and have excellent word processing/computer skills (Microsoft Word, Excel, Gmail, Outlook, website, spreadsheets, accounting and EMR software (MD Ware, patient now)
  • Candidates must have excellent communication and organizational skills.
  • Must be able to prioritize, coordinate and multiple tasks efficiently and effectively in a busy environment.
  • Has a true passion for the Aesthetic industry.
  • Must have sales experience.
  • Must have experience in the Medical Spa Aesthetic Industry.

Responsibilities:

The successful applicant will perform multiple roles in our clinic, including but not limited to:

  • Greeting patients and visitors in a friendly and professional manner both in person and over the phone. We take pride in delivering 5 start exceptional care.
  • Complete patients billing, POS, invoices, quotes, handling cash transactions and day ends.
  • Contribute to the clinics success by managing email lists, retention activities and effectively respond to, follow ups, Inquiries and manage new leads.
  • Ability to successfully educate, promote and sell , upsell, products, skin care and new treatment options.
  • Scanning in patient charts and clinical information.
  • Answering and managing phone calls, emails, scheduling appointments, re-care patient program, providing information about the services we offer, maintaining accurate patient records, managing referrals and tracking systems.
  • You will be expected to keep the clinic tidy and do some light housekeeping as well as other administrative duties assigned to you.
  • Knowledge in Injectables, Laser treatments, Body contouring, minor procedures and medical grade skincare.

We offer:

  • Full time hours
  • A fun and positive work environment
  • Competitive wage based on experience level and contribution
  • Benefits
  • Discounted services and Products
  • Team Building Fun.

*Must be available to work some Saturdays and evenings. Must be flexible in schedule changes*

If this sounds like you, we’d love to meet you and have you join our team.

Benefits:

  • Extended health care
  • Bonus scheme
  • Staff Treatment Perks
  • Dental care
  • Vacation paid time off

Job Types: Full-time, Permanent

Salary: $18.00-$25.00 per hour

Additional pay:

  • Bonus pay

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends

COVID-19 considerations:
We are following strict PPE Policies & Procedures at all times.

Experience:

  • Sales: 2 years (Required)
  • Client/Customer Care: 2 years (Required)
  • Medical aesthetic administration and Reception: 2 years (Required)

PHONE NUMBER

ADDRESS

Job Features

Job CategoryNails & Spa

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