On-Call MAC Artist – Guildford Town Centre, Surrey, BC

MAC Cosmetics

Posted 1 year ago

On-Call MAC Artist – Guildford Town Centre, Surrey, BC


Job Description

Position Summary:Provide high touch make up artistry services to achieve all sales and customer service targets. The role is responsible for attracting customers and ensuring excellent customer relationship management.

Key Responsibilities:

Customer Service (Builds Collaborative Relationships)
•    Uses exceptional artistry and communication skills to provide well-executed and expedient make-up application ensuring that each customer receives a personalized high touch experience
•    Educates the customer by teaching them how to execute the desired look
•    Enhances the customer experience by providing information about the latest beauty news and trends
•    Provides personalized after sales service to the customer with recommendations / event invitations in line with their interests to increase customer loyalty
•    Builds and maintains excellent working relationships with colleagues, peers, management, host retailer / mall management and all internal and external stakeholders
•    Treats others with dignity and respect

Demonstrates Learning Agility

•    Embraces and utilizes all business and education initiatives, programs, and tools to personalize service to attract and retain customers
•    Keeps up to date with beauty and fashion news and trends, celebrity product/brand endorsements (beauty bloggers and vloggers, brand e-commerce sites, etc.) to help drive a seamless consumer journey across all channels

Strives for Excellence in Execution 

•    Implements all sales, artistry and training/education, marketing, visual merchandising, and grooming guidelines to achieve all customer service and sales expectations
•    Follows all operational policies and procedures to ensure that the store/counter achieves organizational and administrative excellence at all times
•    Actively participates in maintaining the work environment (housekeeping duties, re-stocking products, opening and closing duties)
•    Follows the timekeeping and attendance policy at all times
•    Responds positively to feedback


•    A minimum grade 12 education
•    College degree preferred
•    Cosmetic experience preferred
•    Ability to work in a fast-paced environment including evenings and weekends.
•    Professional demeanor and ability to be flexible and handle change in a positive manner

Job: Retail – Store
Primary Location: CA-BC-Surrey
Job Type: Standard
Schedule: Contingent
Shift: On Call
Job Number: 219467

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

To apply: 

Job Features

Job CategoryFashion & Makeup

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